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Features

Ticket collaboration

Flexible Kanban, multiple views, automations, and real-time collaboration, every conversation stays on the right record.

Customizable Kanban Boards

Create boards with custom statuses and columns. Multiple views: list, columns, calendar, cards, map.

Smart Automations

Rule-based automations: status changes, reassignments, notifications, recurring ticket macros.

Real-time Collaboration

Collaborative description editing with Yjs (CRDT). Multiple people can edit the same ticket simultaneously.

Tags and Advanced Search

Organize your tickets with custom tags. Powerful search to find any information quickly.

Concrete benefits

  • Complete visibility on all ongoing tickets
  • Watchers and assignments to ensure the right people are informed
  • Transparent collaboration without editing conflicts
  • Automation of repetitive tasks
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